Show Ad
01/30/2023
More Information
A growing IT company in Brooklyn is looking for Tech Support to handle software and hardware issues.
Job Requirements:
Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration.
Track computer system issues through to resolution within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
Salary: $65k-70k/Year
Flag Ad Job Requirements:
Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration.
Track computer system issues through to resolution within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
Salary: $65k-70k/Year